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Privacy Policy
Last updated on 30/2/2026
Rakoomi Inc. (“Ajopro”, “we”, “us”, “our”) operates the Ajopro financial planning platform and associated services. This Privacy Policy explains how we collect, use, store, and protect your information as a registered Payment Service Provider (PSP) under the Retail Payment Activities Act (RPAA).
Information We Collect
We collect the following information when you use Ajopro:
1.1 Personal Information
- Name
- Date of birth
- Email or phone number
- Residential address
- Government-issued identification (for verification)
1.2 Financial Information
- Bank account identifiers
- Trust account deposit confirmations
- Contribution history
- Payout instructions
- Virtual card transactions (limited data)
1.3 Technical Information
- Device type
- IP address
- Cookies and analytics identifiers
- App usage behavior
How We Use Your Information
We collect the following information when you use Ajopro:
We use your information to:
- Create and manage your Ajopro account
- Assign Trust Score and plan positions
- Process contributions, payouts, and fees
- Comply with RPAA safeguarding requirements
- Detect and prevent fraud
Sharing Your Information
We may share your information with:
- Financial institutions holding your Trust Account
- Payment processors
- Identity-verification partners
- Regulators (Bank of Canada, provincial authorities)
- Law enforcement (when legally required)
We do not sell your personal data.
How We Protect Your Information
- Segregated Trust Accounts
- Encryption (in transit and at rest)
- Access controls and audit logs
- Incident reporting and risk monitoring required under RPAA
Your Rights
You may request:
- Access to your data
- Correction of inaccurate data
- Deletion (subject to PSP retention laws)
- Revocation of consent for marketing
Contact
privacy@ajopro.com